Question 1

Is there a tool on the site that I can design for free?

Accepted Answer

Unfortunately no. It is not possible to design with online tools for site users. We are a specialized design team consisting of several experienced designers that we do for each order specifically according to the requirements of that design order. You can also submit your design to our graphic team and feel free to receive a design that you completely like.

Question 2

How many times can I request revisions for my designs?

Accepted Answer

You can request up to 3 revisions for your designs.

Question 3

What if I already have a design idea? How does pricing work? And what about logo redesign rates?

Accepted Answer

The cost of logo execution or logo redesign depends on the complexity of the work and the amount of time required to complete it. The pricing for executing an existing idea is generally equivalent to logo redesign rates.

A portion of the prices listed on the website covers the ideation and concept development phase. If you already have a finalized idea, that portion of the cost will be deducted accordingly.

Question 4

What if I need to edit after designing?

Accepted Answer

Don't worry about post-design edits. Before each order, a specialized form consisting of precise and tasteful questions will be completed by you, which will bring our designers closer to your taste. Since a large part of the design comes from taste, we made it possible to edit. If, after seeing our proposal, you did not like it and asked for changes, just give us a reason to proceed to the execution of the editing request according to your taste and apply those changes to your design for free. Our team is committed to making free changes to your satisfaction. (Before final approval by you)

Question 5

What if I don’t like my design?

Accepted Answer

Customer satisfaction is extremely important to us. For this reason, all design orders include up to three reasonable revision rounds, depending on the nature and feasibility of the requested changes.

Revisions are carried out based on your specific preferences and clear instructions.

Proposed changes must fall within a logical and mutually acceptable scope. For example, reasonable revisions may include adjustments to layout elements, colors, fonts, or images.

Our goal is to ensure that the requested changes both meet your expectations and remain practical in terms of time and cost for the design team. If major structural changes or extensive modifications are required beyond the agreed scope, additional discussions and agreements may be necessary.

Rest assured that you will ultimately receive a design that meets your satisfaction. You can submit your revision requests directly through the client panel in the project discussion section so we can proceed accordingly.

If you have any questions or need assistance at any point, our support team is always available to help. We are fully committed to making your experience with us smooth, positive, and rewarding.

Question 6

How many etudes do you make for a logo?

Accepted Answer

Since "logo design" is a topic that "your taste" plays a very effective role in its output, we created a specialized form that has many questions. Your answers to the questions in this form will bring us closer to your taste to a great extent, and ultimately cause us to move the design in a direction that is close to your taste. Over time, an etude will usually be designed and presented to you based on your form. In this step, you review the proposed plan. If you do not like or feel the need to edit, you can announce the items to be edited for you. And if you feel that the submitted etude does not fit your taste, you can request another design by announcing the reason and reason, so that another etude will be designed for you after a short time.

Question 7

What is the difference between different types of logo design?

Accepted Answer

There are three different types of logos. You can choose which type of logo you need:  Text logo: Only the title of your text becomes a custom logo and no symbol has a shape. It consists of two parts: a dedicated text logo and a dedicated image logo that are designed to fit together.

Question 8

I have a description for the design order that I need to talk on the phone.

Accepted Answer

Since our orders are registered through the site and in a fully mechanized manner, specialized questions have been embedded for registering each type of order, and a space has been provided for writing more details in each order form. The best way to get the explanation to the project designer when ordering is to complete the order form with the most complete description. Because each project is done after registering the order and payment form and an experienced designer is assigned to it. However, if there is a case that you need advice, you can send us the typewritten text or audio you want via telegram to 09300017166. Our experts will answer you patiently and in full detail at the first opportunity. If you are in a hurry, you can use the online chat system in the corner of the site or in case of emergency, call the office at 021-28422166.

Question 9

How can I be sure that you can design a design that I like?

Accepted Answer

I suggest you look at our design portfolios and put yourself in the shoes of those customers. Imagine what those customers needed and what outputs they got from their design. We have been doing this for many years and we have worked with many people, tastes and jobs and we have satisfied them. Just trust us and be patient. Do not worry though. If you feel you don't like the design, we'll change it to your liking.
Every design order is done with the concurrence of a professional design team that has more than 10 years of successful experience in the online design market. Rest assured that we know your target market and your customers well. The form that you complete when submitting the order and the consensus that is taken from you at the beginning of the order, will bring you closer to get your desired design.

Question 10

Why do I need a logo?

Accepted Answer

The first step to having a good and attractive brand is to have a good logo. A logo is not just a graphic design. It can increase the number of your customers, increase your sales and even be the most important factor for the progress and success of your cartoon business.

Question 11

What format will the final logo file be provided to me?

Accepted Answer

The final logo approved by you is available in open layer format and can be used in unlimited dimensions with the suffix Psd or Ai or Eps. If you need a special format, be sure to mention this in the order form.

Question 12

I'm in a hurry. Can you do my order faster than scheduled?

Accepted Answer

There is a possibility. You should ask the site supporter about this. Because of the volume of daily orders, if there is a gap between projects, we may be able to prepare your order earlier than scheduled. If this is possible at the moment, your order will be subject to a + 30% price increase.

Question 13

I have a logo for my company and I am not satisfied with it. But I do not want to change it. What should I do?

Accepted Answer

Changing and updating brands has always been a common practice around the world, and it is recommended that you upgrade your logos to more modern versions at least once every twenty years. Our designers prepare new designs for you by observing the modern principles of logo design and maintaining the originality of your previous brand. To get started, you can place an edit or redesign order and go through the process.

Question 14

Can I see my design order etudes first and then pay?

Accepted Answer

Unfortunately no. This is not possible because each order has its own idea generation and time consuming. Ordering and viewing Etude and design is possible only after submitting the order on the site and full payment.

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