Stationary Design Faqs

Through the site. You can go to the service page you want and after obtaining enough information, click the order registration button.

I suggest you look at our design portfolios and put yourself in the shoes of those customers. Imagine what those customers needed and what outputs they got from their design. We have been doing this for many years and we have worked with many people, tastes and jobs and we have satisfied them. Just trust us and be patient. Do not worry though. If you feel you don't like the design, we'll change it to your liking.

Every design order is done with the concurrence of a professional design team that has more than 10 years of successful experience in the online design market. Rest assured that we know your target market and your customers well. The form that you complete when submitting the order and the consensus that is taken from you at the beginning of the order, will bring you closer to get your desired design.

Since we have made customer satisfaction one of the most important principles of our work, we change all design orders as far as it is reasonable and change the design according to your taste and request. Make sure you finally get a design that you really like and are happy with. You can request the required changes through the client panel and the project discussion section.

No. One of the universal rules of graphic design is that the open layer design file is not provided to the customer. This is to maintain the responsibility for possible misuse of the design for the designer. After the completion of each design and receiving approval from the customer, the closed layer file with the original quality is provided to the customer and full authority is given to the customer to use in any dimensions. You do not need to have an open layer file to print in any size.

"logo design" and "template design" orders are exceptions to this rule and their open layer file is provided.

Unfortunately no. This is not possible because each order has its own idea generation and time consuming. Ordering and viewing Etude and design is possible only after submitting the order on the site and full payment.

We are a team of experts who come together in one office and work together to achieve our common goals. Each of our team members was one day the founder and manager of a large collection for themselves, and now, with all the experience, they have closed those collections and come to work together to form a bigger movement.
In short, online design means composition:
• An advertising company with several graphic designers who have at least 12 years of experience in online graphic design.
• A powerful and principled website development and design team with several creative and up-to-date programmers.
• A few close and trusted old friends who have become masters in the fields of teaser and motion graphics, branding, 3D and architecture all these years.

This friendly collection has achieved great goals while providing services to customers. Aziz from all over Iran, implementing strategic plans to achieve those goals…

In this set-up, all services are provided entirely online and remotely. Rest assured! In 90% of cases, there is no need for a face-to-face meeting. With 12 years of online experience across the country and with Iranians abroad, our professional team is at your service.

1. View Sample Works: You can view the sample works available on our website, and if you like our style, you can place an order through the site.

2. Complete the Order Form: Upon entering the order page, a form will appear for you. Please answer the questions on this form carefully.

3. Payment and Process Initiation: After completing the form, you will be directed to the payment page. Upon full payment, your order will enter the execution phase.

4. Designer Assignment: Your order will be assigned to a designer, and you can communicate directly with the designer through the customer panel.

5. Proposal Submission: After the specified time, the proposed design will be sent to you through the customer panel for you to review and provide feedback.

6. Revisions: If changes are requested, the project designer will make the requested adjustments and send it back to you until you are fully satisfied.

7. Final File Delivery: The final approved file, with high-quality output suitable for infinite-size printing, will be sent to you through the customer panel.

When you place a service order through the site, you will automatically enter the online payment gateway page and you can make your order payment using all the bank cards that are members of the Shetab network. Simply an online purchase.

If online payment is not possible for you:
2. By transferring card to card from Shetab network ATMs.
3. By depositing cash to the account number of the company located in Bank Melli.

Important points:
1. You can request a card number or account number from online support. Please refrain from paying any amount other than the payment gateway, without coordination, before receiving the pre-invoice or invoice. If you have made a deposit or transfer, be sure to inform us of your payment receipt through one of the communication channels.

The online design executive platform is a win-win implementation program. You ask why?

For business owners:
In the hustle and bustle of traffic that everyone is dealing with these days, finding a good designer is always hard work. Or imagine you want to find a good and quality printing house to print your company letterhead or business card. Well, what better way than to sit at your desk at home and use the best designers for your project with just a few clicks, and the thought of printing your work is easy and the best printing without any hassle for ordering, paying or shipping. Get high quality tails in your blood.
There is the same problem of finding a professional web designer. It's hard to find a site designer and programmer that you can access whenever you want. What is better than a web design team that is completely professional in its work and implements the latest executive methods in the world in a principled way, always online and ready to answer you.

For freelance graphic designers / programmers:
Since we provide online graphic design and coding services for the whole country, the number of our customers is always increasing and thank God The quality of our work causes each customer to introduce a few other customers to us. There are many designers and programmers in our vast Iran who have many abilities and talents in this field and may not be able to register and establish a professional company due to lack of financial strength or family circumstances. We created this space and we welcome all these dear ones who want to cooperate with our collection. This cooperation can be done in absentia and from any city and village in Iran as a telecommuting and project. Even the designer can specify his working hours. As the executive director of these projects, we turn to designers who have a lot of effort and provide a good result. Order tracking and invoicing are also fully mechanized by Timmon forces. If you feel the need to do this, go now and send us the recruitment request form.

For marketers and business activists:
One of the most common ways to earn money in the world is the marketing method or the introduction of the work to the employer. We owe a large part of our income to these loved ones and I value them very much. They are so valuable to us that we permanently deposit 10% of the profit of each project directly into the account of the referrer or marketer. This means that if you introduce a project worth one million tomans to us and it does not have a special implementation cost, the amount of 100,000 tomans will be credited to your account without any hassle. If you think you have good communication and can introduce us to many projects, start working now to change your life…

For Partner Collections:
Unlike most collections that consider their colleagues to be their enemies, we believe our colleagues can be our best friends. We always welcome new ideas and believe that greater success can be achieved through friendly cooperation with partner collections. If you are our partner and have an office in the city, contact us. This may be one of the best collaborations of our lives.

All designs are provided to the customer at the end of the design phase for a full review of the details. At this stage, the customer is obliged to check all the texts, telephones, numbers, serials and… designs and if there is a need for change, announce that it will be corrected. If the request is made in writing by the customer in the customer panel and is not fulfilled, we accept all responsibility for the mistake and pay the reprint fee. However, after review by the customer and announcement of final approval, if he notices a mistake in printing, all the responsibilities for typographical and spelling defects and و are the responsibility of the customer and the designer and collection is not responsible for this.

What is a Business Day?

A business day is a day when individuals are expected to go to their workplace and carry out their professional responsibilities. These days are distinct from weekends, public holidays, and vacation periods, which typically provide people with a break from their daily work routines.

The concept of business days plays a crucial role in shaping the structure of the workweek and influences various aspects of an individual's life, from scheduling appointments to planning leisure activities. Understanding the difference between business days and holidays is essential for maintaining productivity and work-life balance.

Definition of Business Days

Business days are typically defined by employers, educational institutions, and government regulations. These days can vary depending on an individual's occupation, industry, location, and cultural norms. In many countries, a typical workweek consists of five business days, from Monday to Friday, with Saturday and Sunday designated as weekends or non-working days.

In Iran, for most self-employed and freelancer individuals or those in private sectors, the business days are typically defined from Saturday to Thursday.

Public Holidays and Additional Days Off

Public holidays, such as national or religious celebrations, are also considered non-working days for most people, allowing them to rest from work or school. Employers and educational institutions may grant additional days off, such as staff development days, teacher workdays, or vacation periods, further distinguishing working days from non-working days.

Importance of Differentiating Working and Non-Working Days

The distinction between working days and non-working days has implications for productivity, employee well-being, and financial considerations. Working days provide individuals with opportunities to accomplish tasks, collaborate with colleagues, and achieve personal and professional goals. By focusing their efforts on designated business days, individuals can fully utilize their time to contribute to their workplace or educational institution, maximizing their potential and developing new skills.

Conversely, non-working days offer individuals the opportunity to engage in leisure activities, spend time with family and friends, and recharge from the demands of their daily work or school routines. Recognizing the importance of non-working days helps individuals establish a healthy work-life balance, reducing stress and promoting overall well-being.

In conclusion, business days are the designated days during which individuals engage in productive activities and fulfill their professional, educational, or personal responsibilities. Understanding the distinction between business days and non-working days, such as weekends and public holidays, allows individuals to effectively balance work and leisure, fostering productivity and personal growth within a well-rounded lifestyle.

If the initial proposals are used in a graphic design before final approval by the customer, it will be considered as final approval and closure of the project, and any changes to it will be subject to a fee thereafter. Is separate.

Yes. If you are in a hurry, you can announce that you are in a hurry after registering your order (or in the submitted form), and by paying 30% of the excess of the amount of your chosen plan, you will receive your desired order by force within one to two working days.

Our communication channels are open 24 hours a day to answer your questions. Telegram, WhatsApp with the username @Tarahionline and also the chat system at the bottom of the site or if necessary, call 021-28422166. The best and fastest way to communicate is via telegram.

There is a possibility. You should ask the site supporter about this. Because of the volume of daily orders, if there is a gap between projects, we may be able to prepare your order earlier than scheduled. If this is possible at the moment, your order will be subject to a + 30% price increase.

Our colleagues are active from 9 am to 5 pm. During these hours, we try to check your message within a maximum of 2 hours. And we try to respond to your public messages as soon as possible during non-business hours. The executive team answers specialized questions from 9:00 AM to 5:00 PM, and according to the project schedule, they are at your service during these hours to send files or make changes. Read More

The designed files will be sent to you through the customers panel of each order section. If you have difficulty accessing your customer panel, you may receive files via telegram, WhatsApp or email. Therefore, there is no need to visit in person.

In general, based on our collection policies, it is not possible to send an open layer file. If you intend to keep your file as an archive, a closed layer file with the appropriate quality will be sent to you. But if you really need an open layer file, you can also get the open layer file from us by paying 50% more than the original order number.

The field of activity is not very important in the discussion of topic design. From the portfolios available on the site, you can pay attention to the ideological power and ability of our designers, to the job topics, as well as the ideas used in that design, so that you can get acquainted with the quality and design ability, suitable for different jobs. Just imagine this ability to order your own design. Of course, if you use the search option at the top of the site, you will most likely see portfolios similar to your business style.

Don't worry about post-design edits. Before each order, a specialized form consisting of precise and tasteful questions will be completed by you, which will bring our designers closer to your taste. Since a large part of the design comes from taste, we made it possible to edit. If, after seeing our proposal, you did not like it and asked for changes, just give us a reason to proceed to the execution of the editing request according to your taste and apply those changes to your design for free. Our team is committed to making free changes to your satisfaction. (Before final approval by you)

Since our orders are registered through the site and in a fully mechanized manner, specialized questions have been embedded for registering each type of order, and a space has been provided for writing more details in each order form. The best way to get the explanation to the project designer when ordering is to complete the order form with the most complete description. Because each project is done after registering the order and payment form and an experienced designer is assigned to it. However, if there is a case that you need advice, you can send us the typewritten text or audio you want via telegram to 09300017166. Our experts will answer you patiently and in full detail at the first opportunity. If you are in a hurry, you can use the online chat system in the corner of the site or in case of emergency, call the office at 021-28422166.

Unfortunately no. It is not possible to design with online tools for site users. We are a specialized design team consisting of several experienced designers that we do for each order specifically according to the requirements of that design order. You can also submit your design to our graphic team and feel free to receive a design that you completely like.

The final file of the order, after your approval, will be the TIFF or JPEG closed layer file, which has the maximum quality required for printing. Be aware that you do not need to send an open layer file to order printing, and be very careful not to steal the design or possible misuse of the design. Sending an open layer file will only be possible if you request it separately, taking into account the + 50% surplus of the order amount.

Orders such as "logo design" and "template design" are exceptions to this rule and will be provided as an open layer so you can make the edits you need yourself.

Estimating the cost of designing items that do not have a fixed tariff is generally based on the complexity of the design, the elements required, the level of ideation, the expertise, and the time required to design.

To send textual and visual content that can be used in the design of brochures, catalogs, infographics and other services that have extensive and scattered content, it is recommended to provide the required content in the form of a Word document including the text of the titles and the location of photos or vectors. Get ready and send so we can talk more about the details and layout

Yes. The review of the submitted files in order to estimate and design the design tariff is free and will be done in less than a few hours. So do not miss any opportunity to submit a price estimate request.

Yes definitely. You can easily contact us through the contact number of the collection or through your favorite messenger, and our partners will register your order based on the features you need. For more information, call 02128422166.

With all due respect to you, our services are provided online to the whole country, and with the support of many years of experience and good customers who have gained complete trust in our collection during the last 10 years, orders that make full payment online in Priority is given. And due to the high number of orders, it will not be possible to accept orders that do not have full payment.