Faqs

Faqs about Graphic Design More Questions

I suggest you look at our design portfolios and put yourself in the shoes of those customers. Imagine what those customers needed and what outputs they got from their design. We have been doing this for many years and we have worked with many people, tastes and jobs and we have satisfied them. Just trust us and be patient. Do not worry though. If you feel you don't like the design, we'll change it to your liking.

Every design order is done with the concurrence of a professional design team that has more than 10 years of successful experience in the online design market. Rest assured that we know your target market and your customers well. The form that you complete when submitting the order and the consensus that is taken from you at the beginning of the order, will bring you closer to get your desired design.

Read More

Since we have made customer satisfaction one of the most important principles of our work, we change all design orders as far as it is reasonable and change the design according to your taste and request. Make sure you finally get a design that you really like and are happy with. You can request the required changes through the client panel and the project discussion section.

Read More

No. One of the universal rules of graphic design is that the open layer design file is not provided to the customer. This is to maintain the responsibility for possible misuse of the design for the designer. After the completion of each design and receiving approval from the customer, the closed layer file with the original quality is provided to the customer and full authority is given to the customer to use in any dimensions. You do not need to have an open layer file to print in any size.

"logo design" and "template design" orders are exceptions to this rule and their open layer file is provided.

Read More

Unfortunately no. This is not possible because each order has its own idea generation and time consuming. Ordering and viewing Etude and design is possible only after submitting the order on the site and full payment.

Read More

All designs are provided to the customer at the end of the design phase for a full review of the details. At this stage, the customer is obliged to check all the texts, telephones, numbers, serials and… designs and if there is a need for change, announce that it will be corrected. If the request is made in writing by the customer in the customer panel and is not fulfilled, we accept all responsibility for the mistake and pay the reprint fee. However, after review by the customer and announcement of final approval, if he notices a mistake in printing, all the responsibilities for typographical and spelling defects and و are the responsibility of the customer and the designer and collection is not responsible for this.

Read More

means the day when there is no official holiday. All official holidays in the official calendar, such as Fridays and holidays, are outside the scope of working days and are not counted as working days. The number of working days will start from the day after order registration and payment.

Read More

If the initial proposals are used in a graphic design before final approval by the customer, it will be considered as final approval and closure of the project, and any changes to it will be subject to a fee thereafter. Is separate.

Read More

Our communication channels are open 24 hours a day to answer your questions. Telegram, WhatsApp with the username @Tarahionline and also the chat system at the bottom of the site or if necessary, call 021-28422166. The best and fastest way to communicate is via telegram.

Read More

There is a possibility. You should ask the site supporter about this. Because of the volume of daily orders, if there is a gap between projects, we may be able to prepare your order earlier than scheduled. If this is possible at the moment, your order will be subject to a + 30% price increase.

Read More

Our colleagues are active from 9 am to 5 pm. During these hours, we try to check your message within a maximum of 2 hours. And we try to respond to your public messages as soon as possible during non-business hours. The executive team answers specialized questions from 9:00 AM to 5:00 PM, and according to the project schedule, they are at your service during these hours to send files or make changes. Read More

The designed files will be sent to you through the customers panel of each order section. If you have difficulty accessing your customer panel, you may receive files via telegram, WhatsApp or email. Therefore, there is no need to visit in person.

Read More

We strive to maintain an archive of designed files at all times and are diligent in maintaining them so that the file is available whenever you intend to retrieve the file, request changes or refresh the print. Do not worry.

Read More

In general, based on our collection policies, it is not possible to send an open layer file. If you intend to keep your file as an archive, a closed layer file with the appropriate quality will be sent to you. But if you really need an open layer file, you can also get the open layer file from us by paying 50% more than the original order number.

Read More

The field of activity is not very important in the discussion of topic design. From the portfolios available on the site, you can pay attention to the ideological power and ability of our designers, to the job topics, as well as the ideas used in that design, so that you can get acquainted with the quality and design ability, suitable for different jobs. Just imagine this ability to order your own design. Of course, if you use the search option at the top of the site, you will most likely see portfolios similar to your business style.

Read More

Don't worry about post-design edits. Before each order, a specialized form consisting of precise and tasteful questions will be completed by you, which will bring our designers closer to your taste. Since a large part of the design comes from taste, we made it possible to edit. If, after seeing our proposal, you did not like it and asked for changes, just give us a reason to proceed to the execution of the editing request according to your taste and apply those changes to your design for free. Our team is committed to making free changes to your satisfaction. (Before final approval by you)

Read More

Since our orders are registered through the site and in a fully mechanized manner, specialized questions have been embedded for registering each type of order, and a space has been provided for writing more details in each order form. The best way to get the explanation to the project designer when ordering is to complete the order form with the most complete description. Because each project is done after registering the order and payment form and an experienced designer is assigned to it. However, if there is a case that you need advice, you can send us the typewritten text or audio you want via telegram to 09300017166. Our experts will answer you patiently and in full detail at the first opportunity. If you are in a hurry, you can use the online chat system in the corner of the site or in case of emergency, call the office at 021-28422166.

Read More

The final file of the order, after your approval, will be the TIFF or JPEG closed layer file, which has the maximum quality required for printing. Be aware that you do not need to send an open layer file to order printing, and be very careful not to steal the design or possible misuse of the design. Sending an open layer file will only be possible if you request it separately, taking into account the + 50% surplus of the order amount.

Orders such as "logo design" and "template design" are exceptions to this rule and will be provided as an open layer so you can make the edits you need yourself.

Read More

Yes. The review of the submitted files in order to estimate and design the design tariff is free and will be done in less than a few hours. So do not miss any opportunity to submit a price estimate request.

Read More

Faqs about Print Services More Questions

Thousands of print orders are usually printed between 900 and 1100 copies to remove any possible breakdowns and received nearly 1000 healthy and flawless prints.

Read More

Shipping is done to all small and large cities in Iran. Depending on the transport terminals of the city, the choice of shipping method is with you. It is possible to send to the city by post, Tipax, truck freight, bus freight and air freight.

Read More

Yes . Printing payments will be received in cash and in full at the beginning of the print order.

Read More

means the day when there is no official holiday. All official holidays in the official calendar, such as Fridays and holidays, are outside the scope of working days and are not counted as working days. The number of working days will start from the day after order registration and payment.

Read More

Put together a large number of printed items (cards, tracts,…) that are damaged and take photos of them and send them to us in the telegram. The problem of your work will be investigated and if the problem is confirmed by the experts of the printing unit, it will be reprinted for you and will be sent to you without receiving any cost.

Read More

It is normal for one to three business days to delay or expedite the delivery of print jobs, and one in 10 orders may be included in this order. This is due to the print traffic of the day.

Read More

No. Due to the processes that must be done at the time of delivery, it is not possible to deliver the work to the customer. Jobs will only be sent to your requested address.

Read More

Unfortunately, this is not possible. Your print order, from the day after the business day you made the deposit, will officially enter the printing process and the number of days will be calculated from that business day.

Read More

No. Shipping costs are the responsibility of the customer. Most of the time, they are sent to the customer's address from Baharestan Square in Tehran.

Read More

Choose the method of sending to the city with you. This amount is calculated according to the distance, volume and weight of the shipment. Freight is usually the cheapest and usually costs between 10 and 30 thousand tomans, and to receive the freight, you have to go to the freight of your city. Leading post types, ordinary and Tipax, are calculated between 12 to 40 thousand tomans and will deliver the door to you.

Read More

Tehran loads are sent by Baharestan motor courier. The average courier cost is between 15 and 30 thousand tomans. For a detailed inquiry about the shipping cost from Baharestan to your address, you can call this number: 36613381 Read More

It usually takes between 24 and 48 working hours from the time the cargo is ready and delivered to Barbary and Tipax. Vanguard post is usually one to two days, regular post is four days. Bus transportation is usually the distance from Tehran to your city.

Read More

For print orders, it is usually announced about the required time, depending on the working day, that you can ask the site support for that number of days, depending on the type of your order.

Read More

Faqs about Multimedia More Questions

means the day when there is no official holiday. All official holidays in the official calendar, such as Fridays and holidays, are outside the scope of working days and are not counted as working days. The number of working days will start from the day after order registration and payment.

Read More

To make a real teaser, you need video and lighting equipment that must be filmed from the desired location, but for motion graphics teasers, all these images are made in software and digital, which makes it The cost of making motion graphics is much lower than real teasers.

Read More

Every second is made up of several images or frames, when we say 25 frames per second, that is, every second we have 25 different images that play together and eventually form part of the film. The higher the number of frames (for example, 60 frames per second), the more detailed and clearer the movie will be.

Read More

There are several programs for making motion graphics, Adobe After Effects software is one of the most popular and complete programs in this field. In addition to After Effects, other software such as Cinema 4D, Illustrator, Photoshop, and هستند are also involved in creating a motion graphic that is used depending on the type of project and its execution style.

Read More

Motion graphics made with After Effects are usually two-dimensional. When it comes to the third dimension, it means that we have depth in our work and the layers in the image have different distances and perspectives from the camera. But in 2D motion graphics, we do not use the camera and all the layers are moved in the X and Y axes.

Read More

Our illustration team is quite capable in this area, you just have to give us the necessary explanations about the space you are considering, so that we can visualize it exactly as you have it in mind. This is one of our specialties and you can trust us in this section.

Read More

Faqs about 3D Design More Questions

Faqs about Architecture Services More Questions

Faqs about Web Developement More Questions

Faqs about Photography Services More Questions

Faqs about Branding More Questions

Faqs about Social Media Services More Questions

Faqs about Digital Marketing Services More Questions

Faqs about Copywriting More Questions

Faqs about Clothing Design More Questions