Frequently Asked Questions

I suggest you look at our design portfolios and put yourself in the shoes of those customers. Imagine what those customers needed and what outputs they got from their design. We have been doing this for many years and we have worked with many people, tastes and jobs and we have satisfied them. Just trust us and be patient. Do not worry though. If you feel you don't like the design, we'll change it to your liking.

Every design order is done with the concurrence of a professional design team that has more than 10 years of successful experience in the online design market. Rest assured that we know your target market and your customers well. The form that you complete when submitting the order and the consensus that is taken from you at the beginning of the order, will bring you closer to get your desired design.

No. One of the universal rules of graphic design is that the open layer design file is not provided to the customer. This is to maintain the responsibility for possible misuse of the design for the designer. After the completion of each design and receiving approval from the customer, the closed layer file with the original quality is provided to the customer and full authority is given to the customer to use in any dimensions. You do not need to have an open layer file to print in any size.

"logo design" and "template design" orders are exceptions to this rule and their open layer file is provided.

Unfortunately no. This is not possible because each order has its own idea generation and time consuming. Ordering and viewing Etude and design is possible only after submitting the order on the site and full payment.

All designs are provided to the customer at the end of the design phase for a full review of the details. At this stage, the customer is obliged to check all the texts, telephones, numbers, serials and… designs and if there is a need for change, announce that it will be corrected. If the request is made in writing by the customer in the customer panel and is not fulfilled, we accept all responsibility for the mistake and pay the reprint fee. However, after review by the customer and announcement of final approval, if he notices a mistake in printing, all the responsibilities for typographical and spelling defects and و are the responsibility of the customer and the designer and collection is not responsible for this.

What is a Business Day?

A business day is a day when individuals are expected to go to their workplace and carry out their professional responsibilities. These days are distinct from weekends, public holidays, and vacation periods, which typically provide people with a break from their daily work routines.

The concept of business days plays a crucial role in shaping the structure of the workweek and influences various aspects of an individual's life, from scheduling appointments to planning leisure activities. Understanding the difference between business days and holidays is essential for maintaining productivity and work-life balance.

Definition of Business Days

Business days are typically defined by employers, educational institutions, and government regulations. These days can vary depending on an individual's occupation, industry, location, and cultural norms. In many countries, a typical workweek consists of five business days, from Monday to Friday, with Saturday and Sunday designated as weekends or non-working days.

In Iran, for most self-employed and freelancer individuals or those in private sectors, the business days are typically defined from Saturday to Thursday.

Public Holidays and Additional Days Off

Public holidays, such as national or religious celebrations, are also considered non-working days for most people, allowing them to rest from work or school. Employers and educational institutions may grant additional days off, such as staff development days, teacher workdays, or vacation periods, further distinguishing working days from non-working days.

Importance of Differentiating Working and Non-Working Days

The distinction between working days and non-working days has implications for productivity, employee well-being, and financial considerations. Working days provide individuals with opportunities to accomplish tasks, collaborate with colleagues, and achieve personal and professional goals. By focusing their efforts on designated business days, individuals can fully utilize their time to contribute to their workplace or educational institution, maximizing their potential and developing new skills.

Conversely, non-working days offer individuals the opportunity to engage in leisure activities, spend time with family and friends, and recharge from the demands of their daily work or school routines. Recognizing the importance of non-working days helps individuals establish a healthy work-life balance, reducing stress and promoting overall well-being.

In conclusion, business days are the designated days during which individuals engage in productive activities and fulfill their professional, educational, or personal responsibilities. Understanding the distinction between business days and non-working days, such as weekends and public holidays, allows individuals to effectively balance work and leisure, fostering productivity and personal growth within a well-rounded lifestyle.

If the initial proposals are used in a graphic design before final approval by the customer, it will be considered as final approval and closure of the project, and any changes to it will be subject to a fee thereafter. Is separate.

Our communication channels are open 24 hours a day to answer your questions. Telegram, WhatsApp with the username @Tarahionline and also the chat system at the bottom of the site or if necessary, call 021-28422166. The best and fastest way to communicate is via telegram.

There is a possibility. You should ask the site supporter about this. Because of the volume of daily orders, if there is a gap between projects, we may be able to prepare your order earlier than scheduled. If this is possible at the moment, your order will be subject to a + 30% price increase.

Our colleagues are active from 9 am to 5 pm. During these hours, we try to check your message within a maximum of 2 hours. And we try to respond to your public messages as soon as possible during non-business hours. The executive team answers specialized questions from 9:00 AM to 5:00 PM, and according to the project schedule, they are at your service during these hours to send files or make changes. Read More

The designed files will be sent to you through the customers panel of each order section. If you have difficulty accessing your customer panel, you may receive files via telegram, WhatsApp or email. Therefore, there is no need to visit in person.

In general, based on our collection policies, it is not possible to send an open layer file. If you intend to keep your file as an archive, a closed layer file with the appropriate quality will be sent to you. But if you really need an open layer file, you can also get the open layer file from us by paying 50% more than the original order number.

The field of activity is not very important in the discussion of topic design. From the portfolios available on the site, you can pay attention to the ideological power and ability of our designers, to the job topics, as well as the ideas used in that design, so that you can get acquainted with the quality and design ability, suitable for different jobs. Just imagine this ability to order your own design. Of course, if you use the search option at the top of the site, you will most likely see portfolios similar to your business style.

Don't worry about post-design edits. Before each order, a specialized form consisting of precise and tasteful questions will be completed by you, which will bring our designers closer to your taste. Since a large part of the design comes from taste, we made it possible to edit. If, after seeing our proposal, you did not like it and asked for changes, just give us a reason to proceed to the execution of the editing request according to your taste and apply those changes to your design for free. Our team is committed to making free changes to your satisfaction. (Before final approval by you)

Since our orders are registered through the site and in a fully mechanized manner, specialized questions have been embedded for registering each type of order, and a space has been provided for writing more details in each order form. The best way to get the explanation to the project designer when ordering is to complete the order form with the most complete description. Because each project is done after registering the order and payment form and an experienced designer is assigned to it. However, if there is a case that you need advice, you can send us the typewritten text or audio you want via telegram to 09300017166. Our experts will answer you patiently and in full detail at the first opportunity. If you are in a hurry, you can use the online chat system in the corner of the site or in case of emergency, call the office at 021-28422166.

The final file of the order, after your approval, will be the TIFF or JPEG closed layer file, which has the maximum quality required for printing. Be aware that you do not need to send an open layer file to order printing, and be very careful not to steal the design or possible misuse of the design. Sending an open layer file will only be possible if you request it separately, taking into account the + 50% surplus of the order amount.

Orders such as "logo design" and "template design" are exceptions to this rule and will be provided as an open layer so you can make the edits you need yourself.

Yes. The review of the submitted files in order to estimate and design the design tariff is free and will be done in less than a few hours. So do not miss any opportunity to submit a price estimate request.

Thousands of print orders are usually printed between 900 and 1100 copies to remove any possible breakdowns and received nearly 1000 healthy and flawless prints.

Shipping is done to all small and large cities in Iran. Depending on the transport terminals of the city, the choice of shipping method is with you. It is possible to send to the city by post, Tipax, truck freight, bus freight and air freight.

Yes . Printing payments will be received in cash and in full at the beginning of the print order.

What is a Business Day?

A business day is a day when individuals are expected to go to their workplace and carry out their professional responsibilities. These days are distinct from weekends, public holidays, and vacation periods, which typically provide people with a break from their daily work routines.

The concept of business days plays a crucial role in shaping the structure of the workweek and influences various aspects of an individual's life, from scheduling appointments to planning leisure activities. Understanding the difference between business days and holidays is essential for maintaining productivity and work-life balance.

Definition of Business Days

Business days are typically defined by employers, educational institutions, and government regulations. These days can vary depending on an individual's occupation, industry, location, and cultural norms. In many countries, a typical workweek consists of five business days, from Monday to Friday, with Saturday and Sunday designated as weekends or non-working days.

In Iran, for most self-employed and freelancer individuals or those in private sectors, the business days are typically defined from Saturday to Thursday.

Public Holidays and Additional Days Off

Public holidays, such as national or religious celebrations, are also considered non-working days for most people, allowing them to rest from work or school. Employers and educational institutions may grant additional days off, such as staff development days, teacher workdays, or vacation periods, further distinguishing working days from non-working days.

Importance of Differentiating Working and Non-Working Days

The distinction between working days and non-working days has implications for productivity, employee well-being, and financial considerations. Working days provide individuals with opportunities to accomplish tasks, collaborate with colleagues, and achieve personal and professional goals. By focusing their efforts on designated business days, individuals can fully utilize their time to contribute to their workplace or educational institution, maximizing their potential and developing new skills.

Conversely, non-working days offer individuals the opportunity to engage in leisure activities, spend time with family and friends, and recharge from the demands of their daily work or school routines. Recognizing the importance of non-working days helps individuals establish a healthy work-life balance, reducing stress and promoting overall well-being.

In conclusion, business days are the designated days during which individuals engage in productive activities and fulfill their professional, educational, or personal responsibilities. Understanding the distinction between business days and non-working days, such as weekends and public holidays, allows individuals to effectively balance work and leisure, fostering productivity and personal growth within a well-rounded lifestyle.

Put together a large number of printed items (cards, tracts,…) that are damaged and take photos of them and send them to us in the telegram. The problem of your work will be investigated and if the problem is confirmed by the experts of the printing unit, it will be reprinted for you and will be sent to you without receiving any cost.

It is normal for one to three business days to delay or expedite the delivery of print jobs, and one in 10 orders may be included in this order. This is due to the print traffic of the day.

No. Due to the processes that must be done at the time of delivery, it is not possible to deliver the work to the customer. Jobs will only be sent to your requested address.

Unfortunately, this is not possible. Your print order, from the day after the business day you made the deposit, will officially enter the printing process and the number of days will be calculated from that business day.

No. Shipping costs are the responsibility of the customer. Most of the time, they are sent to the customer's address from Baharestan Square in Tehran.

Choose the method of sending to the city with you. This amount is calculated according to the distance, volume and weight of the shipment. Freight is usually the cheapest and usually costs between 10 and 30 thousand tomans, and to receive the freight, you have to go to the freight of your city. Leading post types, ordinary and Tipax, are calculated between 12 to 40 thousand tomans and will deliver the door to you.

It usually takes between 24 and 48 working hours from the time the cargo is ready and delivered to Barbary and Tipax. Vanguard post is usually one to two days, regular post is four days. Bus transportation is usually the distance from Tehran to your city.

For print orders, it is usually announced about the required time, depending on the working day, that you can ask the site support for that number of days, depending on the type of your order.

What is a Business Day?

A business day is a day when individuals are expected to go to their workplace and carry out their professional responsibilities. These days are distinct from weekends, public holidays, and vacation periods, which typically provide people with a break from their daily work routines.

The concept of business days plays a crucial role in shaping the structure of the workweek and influences various aspects of an individual's life, from scheduling appointments to planning leisure activities. Understanding the difference between business days and holidays is essential for maintaining productivity and work-life balance.

Definition of Business Days

Business days are typically defined by employers, educational institutions, and government regulations. These days can vary depending on an individual's occupation, industry, location, and cultural norms. In many countries, a typical workweek consists of five business days, from Monday to Friday, with Saturday and Sunday designated as weekends or non-working days.

In Iran, for most self-employed and freelancer individuals or those in private sectors, the business days are typically defined from Saturday to Thursday.

Public Holidays and Additional Days Off

Public holidays, such as national or religious celebrations, are also considered non-working days for most people, allowing them to rest from work or school. Employers and educational institutions may grant additional days off, such as staff development days, teacher workdays, or vacation periods, further distinguishing working days from non-working days.

Importance of Differentiating Working and Non-Working Days

The distinction between working days and non-working days has implications for productivity, employee well-being, and financial considerations. Working days provide individuals with opportunities to accomplish tasks, collaborate with colleagues, and achieve personal and professional goals. By focusing their efforts on designated business days, individuals can fully utilize their time to contribute to their workplace or educational institution, maximizing their potential and developing new skills.

Conversely, non-working days offer individuals the opportunity to engage in leisure activities, spend time with family and friends, and recharge from the demands of their daily work or school routines. Recognizing the importance of non-working days helps individuals establish a healthy work-life balance, reducing stress and promoting overall well-being.

In conclusion, business days are the designated days during which individuals engage in productive activities and fulfill their professional, educational, or personal responsibilities. Understanding the distinction between business days and non-working days, such as weekends and public holidays, allows individuals to effectively balance work and leisure, fostering productivity and personal growth within a well-rounded lifestyle.

To make a real teaser, you need video and lighting equipment that must be filmed from the desired location, but for motion graphics teasers, all these images are made in software and digital, which makes it The cost of making motion graphics is much lower than real teasers.

Every second is made up of several images or frames, when we say 25 frames per second, that is, every second we have 25 different images that play together and eventually form part of the film. The higher the number of frames (for example, 60 frames per second), the more detailed and clearer the movie will be.

There are several programs for making motion graphics, Adobe After Effects software is one of the most popular and complete programs in this field. In addition to After Effects, other software such as Cinema 4D, Illustrator, Photoshop, and هستند are also involved in creating a motion graphic that is used depending on the type of project and its execution style.

Motion graphics made with After Effects are usually two-dimensional. When it comes to the third dimension, it means that we have depth in our work and the layers in the image have different distances and perspectives from the camera. But in 2D motion graphics, we do not use the camera and all the layers are moved in the X and Y axes.

Our illustration team is quite capable in this area, you just have to give us the necessary explanations about the space you are considering, so that we can visualize it exactly as you have it in mind. This is one of our specialties and you can trust us in this section.